![]() ![]() Unfortunately I'm not sure if this will work because the password may have been set in the BIOS chip. However, I'd just try replacing the hard drive in the laptop with a compatible model. I think some PC manufacturers can also erase and reset a drive if you return it. You can probably do this by entering the serial number on the support site at. You could contact Packard-Bell (which is now owned by Acer) to see if you can get a master password. However, it seems that if you have the master password, you can erase all the data on the drive, leaving you with an unlocked but empty drive. ![]() You need the user password to access the data on the drive. In fact, a hard drive can have at least two passwords: a master password, set in the factory, and a user password. In the latter case, the password may be held in the hard drive's firmware and on a secure part (a Host Protected Area) of the hard drive. Laptops often have BIOS passwords (set in the ROM chip) and some have HDD hard drive passwords. ![]() It should now work, but when I press the On button, it asks for an HDD password, sits for about a minute, then shuts off. I was given a Packard-Bell EasyNote R1938 to repair. ![]()
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May 2023
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